Privacy Policy

Effective Date: 10/27/2025

Edwins Tree & Garden Services LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect information in the following categories:

Personal Information:
Name, phone number, email address, and any other details you voluntarily submit through contact forms, service inquiries, or appointment requests.

Technical & Device Information:
IP address, browser type, operating system, device identifiers, and other technical data used for analytics, performance, and security.

Usage Information:
Pages visited, time spent on the site, click behavior, and other interactions that help us understand how visitors use our website.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Schedule appointments and manage service communication
  • Improve website performance, functionality, and user experience
  • Communicate with you via email or SMS (with your consent)
  • Send reminders, updates, or promotions if you have opted in

3. SMS Consent & Communications

If you choose to opt in to receive text messages:

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For assistance, reply HELP or visit our website
  • SMS consent is optional and not required to receive our services

No mobile information will be shared, sold, or transferred to third parties for marketing or promotional purposes.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. These measures may include:

  • Secure servers
  • Firewalls
  • Encryption
  • Restricted access to sensitive data

While we follow industry best practices, no method of transmission or storage is completely secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information.
We may share data only with trusted third-party service providers who assist in website operation, scheduling, communication, or analytics — and only as necessary to perform those services. These providers are bound by confidentiality obligations.

6. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to enhance site performance and understand user behavior. You may disable cookies at any time through your browser settings.

7. Your Rights & Choices

You may request at any time to:

  • Access the personal information we hold
  • Correct or update your information
  • Withdraw consent or request deletion of your data
  • Opt out of marketing or SMS communications

To exercise these rights, contact us through our website or by phone.

8. External Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We encourage you to review those sites’ privacy policies before providing any personal information.

9. Updates to This Policy

We may revise this Privacy Policy as needed. Any updates will be posted on this page with a new effective date. Continued use of the website indicates acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Edwins Tree & Garden Services LLC
571-290-4958
https://www.edwinstreeservice.com